口语学习笔记-'电话沟通'

电话沟通是现在日常生活和商业活动中的一种重要的沟通方式，今天我要学习的就是如何使用英语进行有效的电话沟通。下面是’口语8000句’之’电话’的听写笔记。

[打电话]
This is Dennis Smith.
Hello, John?
Is this Mr. Dennis Smith?
Is this the finance department?
Is this Dr. Jim Baker’s office?
Do you mind if I use your phone?
May I speak to Mr Smith?
Is Mark there?
I’m sorry for calling you this late.
I hope I’m not disturbing you.
I hope I didn’t wake you up.
It is urgent I talk to Mr Smith now.
I’m calling about tomorrow’s meeting.
I’m returning your call.

[接电话]
Speaking!
It is me.
ABC Business College, May I help you?
Who is calling please?
Who in particular would you like to talk to?
He is been expecting your call.
Which Smith do you want to talk to ?
There are three Smiths here.
Would you mind calling back later?
Extension 103, please.
I’ll connect you to extension 103.
Hold on, please.
I’ll put him on.
I’ll transfer your call.
I’ll get your party for you. (here ‘party’ means the person who is called for)
I’m transferring your call to the sales department.
You have a call from Mr. Smith of ABC.
Your party is on the line.

[无法接电话时]
Her line is busy now.
I’m sorry, she is tied up at the moment.
Would you like to hold?
He is away from his desk.
He is in but he is not at his desk right now.
I’m sorry, he is not in right now.
When is he coming back?
He should be back in 10 minutes.
He should be back in the office next week.
He is on vacation until next week.
He called in sick today.
He is out of town now.
He is out to lunch now.
He is in a meeting now.
He is off today.

[留言]
Could you call back later?
Please call me back in ten minutes.
May I take a message?
I’ll try again later.
Can I leave a message?
I called but your line was busy.
Would you tell him that Tom called?
Please tell him to call me.
How can he get a hold of you? 如何联系你
Your number, please.
My number is …
Your can reach me at 12341234 until six o’clock.
Let me repeat the number, that is 12341234.
OK, I’ll tell him that you called.
How do you spell your name?
Mr. Tom called you during the meeting.
I’ll have him call you back.
Shall I have him call you back?

[挂断电话]
Thanks for calling.
Please call again anytime.
I’d better get off the phone.
I have to go now.
I guess I’d better get going. 挂电话
Nice talking to you, bye.
Please hung up the phone.
I was cut off. = I was disconnected.
She hang up on me. = She hang up before I finished.
The phone went dead.
Thank you for returning my call.

[打错电话]
I’m afraid you have the wrong number.
What number are you calling?
Who would you like to talk to?
There is no one here by that name.
There is no Bob in this office.
I’m sorry. I must have misdialed.

[电话留言]
This is Tom’s calling. Please call me as soon as possible.
This is Tom of ABC. Please call me when you get home. My number is 12341234.
This is a recording.
[打电话遇到困难]
Please speak a little more slowly.
I can’t hear you very well.
We have a bad connection.
Could you speak up, please?
The lines are crossed. 串线
I’m sorry to have kept you waiting.
Thank you for waiting.
You give me the wrong number.

[New Words To Me]
extension — an additional telephone connected to a main line.
put sb on — 让..接电话.
tie up — too busy to answer the phone.
call in sick — 打电话请病假