电话沟通是现在日常生活和商业活动中的一种重要的沟通方式，今天我要学习的就是如何使用英语进行有效的电话沟通。下面是’口语8000句’之’电话’的听写笔记。

[打电话]
This is Dennis Smith.
Hello, John?
Is this Mr. Dennis Smith?
Is this the finance department?
Is this Dr. Jim Baker’s office?
Do you mind if I use your phone?
May I speak to Mr Smith?
Is Mark there?
I’m sorry for calling you this late.
I hope I’m not disturbing you.
I hope I didn’t wake you up.
It is urgent I talk to Mr Smith now.
I’m calling about tomorrow’s meeting.
I’m returning your call.

[接电话]
Speaking!
It is me.
ABC Business College, May I help you?
Who is calling please?
Who in particular would you like to talk to?
He is been expecting your call.
Which Smith do you want to talk to ?
There are three Smiths here.
Would you mind calling back later?
Extension 103, please.
I’ll connect you to extension 103.
Hold on, please.
I’ll put him on.
I’ll transfer your call.
I’ll get your party for you. (here ‘party’ means the person who is called for)
I’m transferring your call to the sales department.
You have a call from Mr. Smith of ABC.
Your party is on the line.

[无法接电话时]
Her line is busy now.
I’m sorry, she is tied up at the moment.
Would you like to hold?
He is away from his desk.
He is in but he is not at his desk right now.
I’m sorry, he is not in right now.
When is he coming back?
He should be back in 10 minutes.
He should be back in the office next week.
He is on vacation until next week.
He called in sick today.
He is out of town now.
He is out to lunch now.
He is in a meeting now.
He is off today.

[留言]
Could you call back later?
Please call me back in ten minutes.
May I take a message?
I’ll try again later.
Can I leave a message?
I called but your line was busy.
Would you tell him that Tom called?
Please tell him to call me.
How can he get a hold of you? 如何联系你
Your number, please.
My number is …
Your can reach me at 12341234 until six o’clock.
Let me repeat the number, that is 12341234.
OK, I’ll tell him that you called.
How do you spell your name?
Mr. Tom called you during the meeting.
I’ll have him call you back.
Shall I have him call you back?

[挂断电话]
Thanks for calling.
Please call again anytime.
I’d better get off the phone.
I have to go now.
I guess I’d better get going. 挂电话
Nice talking to you, bye.
Please hung up the phone.
I was cut off. = I was disconnected.
She hang up on me. = She hang up before I finished.
The phone went dead.
Thank you for returning my call.

[打错电话]
I’m afraid you have the wrong number.
What number are you calling?
Who would you like to talk to?
There is no one here by that name.
There is no Bob in this office.
I’m sorry. I must have misdialed.

[电话留言]
This is Tom’s calling. Please call me as soon as possible.
This is Tom of ABC. Please call me when you get home. My number is 12341234.
This is a recording.
[打电话遇到困难]
Please speak a little more slowly.
I can’t hear you very well.
We have a bad connection.
Could you speak up, please?
The lines are crossed. 串线
I’m sorry to have kept you waiting.
Thank you for waiting.
You give me the wrong number.

[New Words To Me]
extension — an additional telephone connected to a main line.
put sb on — 让..接电话.
tie up — too busy to answer the phone.
call in sick — 打电话请病假

对于一个工作的人来说，他一天的大部分’清醒’时间都是在工作单位度过的，办公室交流也就成为了每天生活中必备的部分，这次我们一起来学习办公室口语。下面是’口语8000句’之’在工作单位’的听写笔记。

[在办公室]
I made it.
Be punctual!
You are late again.
I was only late by 5 minutes.
Did you punch in/out?
Let me check my schedule.
I’ve got so much to do.
I am pressed for time.
I am a ordinary office worker.
The work doesn’t need much effort.
I’m in charge of the west side.
I’m done with the work.
I can still work for a long time.
Our boss has been fired.
Please staple these together.
Would you copy these papers?
This copy machine doesn’t work.
I think it ran out paper.
When is this due?
It is due on the 30th.
Let’s take a break.
Get me a cup of coffee, will you?
Would you like some coffee?
That would be great!
It is almost lunchtime.
We took a hour lunch break.
Let’s get started.
I can’t leave this job at the moment.
I am too busy to bother with such details.
I am so busy, I would really appreciate any help I could get.
Don’t slack off.
Do your best.
Don’t work too hard.
Pull yourself together. (打起精神)
You can count on me.
I don’t even have time to catch my breath.
What’s keeping you?
Changing job is the only way out.
You’d better work harder.
I’m a workaholic.
I don’t know how to fill out this form.
How do I fill out this form?
Can you help me with this form?
It looks like it’s going to be a long meeting, doesn’t it?
The meeting went well.
I did all I could do.
Are you impressed?
Please underline the important items.
Check. (对方在检查名单时表示满意的用法)
Would you get to the point?
Please do it all over again.
Fax this paper to Mr Li.
Please hand in the document to me.
This is a piece of work I can be proud of.
I can not find my white-out.
Are you working overtime tonight?
Business is business.
He is a hard worker.
You are overworking.
Finish this report today!
When is this paper due?
I’ve got so much to do.
There is a lot of work piled up on my desk.
We will fake it.
All done!
It’s been a long day.
I can’t make an exception for you. (破例)
It is dark outside already.
Let’s finish up.
I’ve just finished work.
Today is payday.
Let’s have a drink.
Thanks for your hard work.
I hope you don’t my leaving now.
Sorry for interrupting.
May I interrupt you?
Mr Li is on line one.
I have an appointment with Mr Li.
What floor is ABC on?
Where are the elevators?

[人际关系]
I get along well with him.
I respect him.
I despise him.
I want to get along with everyone.
Are you getting along with her?
She ignored me.
I don’t know what he is really thinking.
I have no reason to be envied.
I don’t like brownnosers.
I’m neglecting my family.
Which side are you on?
I’m on your side.
He is very hard on me.
He always treat me as a enemy.
He treated me badly.
We’re on a first name basis.

[评论他人]
He is quick on the uptake. (理解力很强)
He will never let you down.
He is efficient.
He is a good guy.
He looks old for his age.
You look younger than me.
That is the way he is.
Who is he like?
He has a lot of common sense.
He is wise for his age. (很博学)
He knows a lot of people.
He is a go-getter.
You are so sympathetic.
He is faithful.
He has a deep voice.
He has put on weight.
He is overweight.
You have a lot of nerve.
He is a very modest man.
He has a good/bad temper.
There is something strange about her.
She is not herself.
She is so weird.
Tom eats like a bird.
She has a nice figure.
His best days are gone.
My father is getting on in years.
What does he look like?
They are making a big fuss.
He is a chain smoker.

[贬低别人]
He is selfish.
He takes things too seriously.
He is simpleminded.
He is on edge. (情绪烦躁)
He is talkative.
He is quite well off.
He is fresh.
He is a smooth talker.
He is nobody’s fool.
He often says absurd things.
He has no sense of responsibility.
He’s very offensive.
He is a difficult man to deal with.
He is a stubborn old man.
He is aiming too high.
That man never admits defeat.
He is crooked.
He is good for nothing.
He is shy around strangers.
He is acting big.
He has a short temper. (易怒)
He eats like a horse.
Your perfume is strong.

[自我评价]
I’m young in spirit.
I’m all thumbs. 笨拙
I like being alone.
I am easygoing.
I get embarrassed easily.
I’m practical about everything. 现实的
I’m a good judge of charactor.
I prefer wine to sweets.
I have led a dog’s life.
I have poor eyesight.

[New Words To Me]
punctual — acting or arriving exactly at the time appointed; prompt.
punch in/out — 打上/下班钟卡.
staple — to secure or fasten by means of a staple or staples.
slack — moving slowly; sluggish.
count on — 依靠, 指望.
workaholic — one who has a compulsive and unrelenting need to work.
overtime — beyond the established time limit, especially that of the normal working day.
fake — to engage in feigning, simulation, or other deceptive activity.
despise — to regard with contempt or scorn.
brownnose — to curry favor with in an obsequious manner; fawn on.
be hard on sb — 对..刻薄/不客气.
go-getter — [slang] 非常积极能干的人, 老手.
adj + for — 与..比较…
sympathetic — expressing, feeling, or resulting from sympathy.
well off — rich.
absurd — ridiculously incongruous or unreasonable.
offensive — causing anger, displeasure, resentment, or affront.
stubborn — unreasonably, often perversely unyielding; bullheaded.
crooked — dishonest or unscrupulous; fraudulent.
perfume — a substance that emits and diffuses a fragrant odor, especially a volatile liquid distilled from flowers or prepared synthetically.